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How long does identity verification take?

This depends on the verification method you use:

  • Telecom verification: Completed instantly — you'll get the result within about 30 seconds

  • Document verification: Reviewed manually, taking 1-3 business days (excluding holidays)

You can check the status of your identity verification anytime in the AIFIAN App under Account settings. Full access to all features will be granted once your verification is complete.


If you have any questions, please go to the AIFIAN App and navigate to: Account > Contact Us > Ask a question.

Describe the issue you’re experiencing, and our support team will assist you shortly.

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